Eurocross

Substantiating prices

Eurocross is a subsidiary of insurer Achmea. It supplies medical services, including a medical call centre used, amongst other things, as a doctors’ hotline (HAP). For internal control purposes, and to substantiate its performance to the parent organisation, Eurocross needed an insight into the costs of its services.

Task description

Designed and built a cost-price model and presented the outcomes to the parent organisation.

Results

  • Cost-prices overview
  • Substantiation of financing

Approach

Interviews carried out, process identified and modelled. Presented the results and underlying assumptions to Achmea.

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