Centraal Justitieel Incasso Bureau

Result-focused management

The Centraal Justitieel Incasso Bureau (Central Judicial Collection Agency) is an implementing body that deals with a variety of collection tasks. As part of the expansion of its responsibilities, and to improve its effectiveness, it launched an organisation-wide and results-focused management programme. This was partly intended to improve the content and technology and broaden the use of the cost model.

Task description

Carried out preliminary research into the objectives and approach of the cost model and its subsequent implementation.

Results

  • Preliminary research into determining ambition
  • Organisation-wide cost model
  • Implementation in software

Approach

Responsible for leading project team and communicating with management and board. Conducted preliminary investigation with the various stakeholders, setting out the objectives of the cost model. Subsequently headed an implementation process in which the model was designed and built using professional software, together with managers and controllers of the different departments.

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