ABN AMRO

Service Costing

ABN AMRO Operations (Trade, Payments, Cash & Cards and Operational Risk Control) uses cost prices to substantiate its services to other ABN AMRO divisions. These were calculated using outdated software and models, and the division needed insights into new software.

Task description

Designed and constructed models to substantiate costs for service-level agreements.




Results

  • Transaction banking model
  • Conversion to professional software
  • Set up functional system management
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